Vision and Mission Statement

Our Mission

Providing innovative opportunities that enable the people we support to reach their goals and achieve recognition of their value in the community.

Our Vision

Inclusive communities where people of all abilities are valued.

Our Core Values and Service Principles

WE BELIEVE IN…

Respect –  In treating every person with dignity and equality, honouring their rights as a person, and in building outstanding relationships based on trust.

Excellence – In providing programs and supports that are evidence-informed, flexible, responsive and meet the evolving needs of each person supported.

Value – That each person has inherent value and gifts, and can make meaningful contributions to their community.

In the Right to Make Informed Choices – That the people served have both the right to make informed choices and the responsibility to accept the outcomes of these choices without any prejudices being imposed.

Celebrating Our People – That the people supported, their families, staff and volunteers are all important and valued contributors in the planning and delivery of quality services, and the achievement of our Vision and Mission.

Innovation – In nurturing an organizational culture that is flexible, team-focused, celebrates success, encourages innovation and collaboration, and is driven by continuous improvement.

Evaluation – In continually evaluating the effectiveness of our programs, and the outcomes and benefits we achieve on behalf of the people and communities served.

Accountability – In being accountable for the decisions we make, the effective use of the resources provided, and to act with integrity in all that we do.

Contact Us

Kitchener (Main Office)
205 – 1120 Victoria Street North
Kitchener, Ontario N2B 3T2
Tel: 519-741-1121
Fax: 519-743-4730
Email Us

Hours of Operation

Monday to Friday:
9:00 a.m. – 4:30 p.m.

Kingsway (Kitchener)
2749 Kingsway Drive
Kitchener, ON N2C 1A7
Tel: 519-894-6156
Fax: 519-896-0978
Email Us

Hours of Operation

Monday to Friday:
9:00 a.m. – 4:30 p.m.
Visits by Appointment Only

Cambridge (Satellite Office)
757 King Street East
Cambridge, ON N3H 3N8
Tel: 519-650-9718
Fax: 519-650-5729
Email Us

Hours of Operation

Monday to Friday:
9:00 a.m. – 4:30 p.m.
Visits by Appointment Only

Elmira (Satellite Office)
118 Barnswallow Drive
Elmira, ON N3B 2Y9
Tel: 519-669-3205
Fax: 519-669-3444
Email Us

Hours of Operation

Monday to Friday:
9:00 a.m. – 4:30 p.m.
Visits by Appointment Only